Maintaining Privacy in Our Company

Robust Data Protection and Privacy Practices
We are dedicated to ensuring the highest level of privacy and data protection. This section outlines our comprehensive approach to collecting, using, and protecting personal information. It serves as a guarantee of our commitment to privacy, detailing the measures we take to secure your data and respect your privacy rights.

Gathering and Utilization of Information

We gather Personal Information such as contact names e-mail addresses postal addresses telephone numbers mobile or otherwise website addresses and any additional comments or enquiries (whether by completion of our Contact Us Form or message portals or otherwise) that You provide voluntarily when You contact Us by e-mail or telephone. The web server may also collect data pertaining to every visitor including the IP address the length of time spent on the Site and the pages accessed when visiting the Site
Our main aim in gathering Your Personal Information is to provide You with a customised service
We will process all the Personal Information We collect and hold on You fairly and in accordance with applicable law and We will fully respect Your rights interests and fundamental freedoms with regard to Your Personal Information
We will only collect record share process and store Personal Information which is needed to:

• (a)fulfill Our contractual obligations towards You and Our business partners as may exist from time to time within the Network and/or
• (b)process Your order including Our forwarding of Your personal information to Our chosen credit reference agencies in order that they may carry out credit reference searches against You under their terms and conditions in order that We can use that data for Our own purposes including without limitation to decide whether or not We wish to process Your order and sell services to You. Please note that any information on You held by credit reference agencies is subject to their privacy and general terms and conditions and You are recommended to view their terms and conditions prior to Us sharing Your personal information with them. We will retain Your personal information on Our database(s) for Our use in accordance with Our own administrative requirements Your reasonable instructions and otherwise as set out in this privacy policy unless You tell Us otherwise;
• (c)serve Our legitimate business interests such as administration or marketing or to comply with legal requirements and/or
• (d)respond to Your e-mailed or telephoned questions enquiries and requirements that You may have and/or
• (e)send you information about our services marketing information and news relating to new services or improvements or special offers other promotions and offers and information which we consider may be of interest to you
• a.by electronic means where you contact us and (opt-out) via tick box or otherwise to receive the same and/or where you purchase the same from Us and unless you subsequently (opt-out); and/or
• b.by non-electronic means that we consider may be of interest to You unless you (opt-out) via tick box or otherwise

We may also use aggregate Personal Information and statistics for the purposes of monitoring Site usage in order to help Us develop the Site and Our service and may provide such aggregate and anonymised Personal Information to third parties
If You inform Us that you no longer wish Us to contact You for any one or all of the reasons stated above in this clause then We will cease contacting You although You acknowledge that his may prevent Us from providing the Site or services to You
If We record or monitor telephone calls to and from You for staff training and quality control purposes We will first inform You that such recording and monitoring is taking place and the related purpose
If at some time in the future We wish to Use Your Personal Information in ways other than those set out in this Privacy Policy and requiring Your prior consent then We will notify You about this and seek Your permission to do so

Your Data: How It's Handled

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• Where we need to perform the contract we are about to enter into or have entered into with you.
• Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
• Where we need to comply with a legal obligation.
• Where you have specifically consented to us using your personal data in a particular way (for example, when you consent to our use of non-essential cookies or to receiving our publications or newsletters). You have the right to withdraw consent at any time.

Purposes for which we will use your personal data
We may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific legal ground we are relying on to process your personal data.

Third Party and Data Analysis Tools

We might collaborate with third parties for promotional events where your personal information might be collected directly by these parties. It is advisable to review their privacy policies to understand their data handling practices.

Data Privacy and Protection Policy

Online Data Security Measures
The Internet's inherent insecurity means we cannot fully guarantee the safety of your personal information. However, we provide access to your Personal Information only under circumstances outlined in this Privacy Policy, ensuring security through certified firewalls, 128-bit SSL encryption, and rigorous data protection measures. All user data is password-protected, and our emails are scanned for viruses to safeguard your information. The Company Network maintains high security standards, expecting the same from all our data processors and contractors.

Linking to External Sites

Our site may contain links to and from the websites of our partners, advertisers, and affiliates. We are not responsible for the privacy policies of those websites. Please review their policies before submitting any personal data.

Amendments to this Privacy Policy

We are committed to keeping our Privacy Policy up-to-date to reflect changes in our services or any relevant laws. Therefore, we may periodically update this Privacy Policy. When we do, we will post the revised version on our website, and it will be effective immediately unless stated otherwise. We will also update the 'Effective Date' at the top of this Privacy Policy. We recommend that you regularly check this page for updates. If we make material changes to the Privacy Policy, we may notify you in other ways, such as by sending an email or posting a notice on our website.

Connect with Us

Should you have any queries or concerns about our Privacy Policy, we encourage you to get in touch with us.

National Laws on Data Protection

We recognize your right to have a say in how your personal data is used. If you have concerns about the processing of your data and wish to object, we will respond swiftly to your concerns. Upon receiving an objection, we will review the circumstances and cease processing unless we have compelling legal reasons or the data is essential for the conduct of legal claims. This process is part of our commitment to upholding your rights and addressing your privacy concerns diligently.

Data Management and Control Rights

You reserve the right to request that your personal data not be processed for promotional activities. Typically, we inform you before we use your data for marketing purposes or if we plan to share it with third parties for the same. To exercise this right, you can select specific options on our data collection forms or contact us directly.

• Access: You may request to view the personal data we hold about you.
• Correction: You may ask to correct any data about you that is incomplete or incorrect.
• Erasure: You may request the deletion of your personal data under certain conditions.
• Objection: You may oppose the processing of your personal data in specific cases.
• Restriction: You may seek to limit the processing of your personal data under specific circumstances.
• Transfer: You may ask for the transfer of your personal data to yourself or a third party.
• Consent Revocation: At any point, you may withdraw your consent to the processing of your personal data.
• Automated Decisions: You have the right to not be subject to a decision based solely on automated processing, including profiling.

Cookies for Better Browsing

We may automatically collect additional information about your visit to our Online Platforms, including pages you visit, your geographic location based solely on your Internet Protocol (IP) address, promotions with which you interacted, and other behaviors. This information is collected for the purpose of improving your overall visit to our Online Platforms by providing interest-based content. For example, we may collect information about your geographic location and a specific interest, based on topics you have browsed on our Online Platforms, so that we can highlight a program or resource close to your location. The data may also be used to provide interest-based content for communications for which you have opted in.
We may also gather certain information automatically, including but not limited to, IP addresses, browser type, Internet Service Provider (ISP), operating system, date/time stamp, mobile location and device type, and/or clickstream data. This information may be collected via cookies, web beacons, and/or similar technologies that help us serve you better, for example, by making your interactions with our Online Platforms faster or more personalized. The information we collect automatically through these technologies may be linked to other information we collect about you.
When interacting with our services within social media, we may obtain information stored within social media or authorized by you to be collected by us within such social media. This information may include your contact information, email address, friend information, friends and pages with whom you have an association, and other information stored within social media.